Privacy Policy
At FauxGlassArt, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our digital products.
Information We Collect
When you place an order or contact us, we may collect:
- Your name
- Email address
- Billing information
- Purchase details
- Device and browser information
- Website usage data
How We Use Your Information
We use your information to:
- Process and deliver your digital purchases
- Send order confirmations and download access
- Provide customer support
- Improve our website and services
- Send important updates related to your purchase
- Prevent fraudulent activity
Digital Product Delivery
All products sold through FauxGlassArt are digital products only. No physical items will be shipped.
After completing your purchase, you will receive access to your digital downloads through the checkout page and/or your email.
Payment Security
Payments are processed securely through trusted third-party payment providers.
We do not store your complete payment information on our servers.
Cookies
Our website may use cookies and similar technologies to:
- Improve browsing experience
- Analyze website traffic
- Remember preferences
- Enhance website functionality
You may disable cookies through your browser settings if you prefer.
Third-Party Services
We may use trusted third-party services for:
- Payment processing
- Analytics
- Email delivery
- Customer support
- Website functionality
These providers only receive information necessary to perform their services.
Data Protection
We take reasonable security measures to protect your personal information and maintain secure systems for customer data.
While we strive to protect your information, no method of online transmission or storage can be guaranteed to be completely secure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Request information about how your data is used
To exercise these rights, please contact our support team.
Refund Policy
Due to the digital nature of our products, all sales are generally final.
If you experience an issue accessing your purchase, please contact us and we will do our best to resolve the problem promptly.
Please refer to our Refund Policy for full details.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
FauxGlassArt
⏰ We typically respond within 24–48 business hours.